TECHVELVETY IT SOLUTION POLICIES / TERMS OF SERVICE

I.PRIVACY POLICY

We hate spam just as much as you do. We will never share your information with third
parties unless required to do so by law or requested by you. The information we collect from you will be used to maintain your services with us and to represent the quality of our work to others, such as in our online portfolio.

II.OWNERSHIP AND COPYRIGHT

All text and photos used as content in a commissioned website must be provided by the
Client The client must have ownership or written permission to use all content he/she
Provides for use. It is up to each client to ensure his/her design and/or content does not
infringe on any trademark, service mark, or copyright. TechVelvety IT Solution cannot be responsible for intellectual property infringements on behalf of clients.

III.PAYMENT POLICIES

One-half of the initial website design and development fees are due upon project initiation. Upon project completion, the remaining balance is due in full within five business days. Once the remaining balance is paid in full, the completed website will be moved from the staging server to the client’s server so the website will go live. At that time, TechVelvety IT Solution will also register the client’s website with Google, Yahoo, and Bing search engines. TechVelvety IT Solution charges a late fee of 10% of the total outstanding balance for invoices not paid by the end of the calendar month (net 25). Accounts at net 60 are at risk of termination. Clients experiencing financial hardship should contact TechVelvety IT Solution to discuss payment options.

IV.QUALITY GUARANTEE

We take pride in offering high quality services and professional customer service. While we make an effort to ensure every aspect of our service is to the client’s liking, we cannot control every variable. It is up to each client to regularly test the functionality of his/her website, email, and any other product or service to ensure everything works as desired. If any problem is discovered or error has been made, please report the problem to us immediately so we may take appropriate action. We cannot be responsible for perceived loss of revenue under any circumstances. Content changes resulting from a client’s error and/or problems related to third party vendors or technology, such as hosting servers or browser software may result in additional charges.

V.TERMINATION OF SERVICES

If the client changes his/her mind about doing work with TechVelvety IT Solution during the course of the initial web design or development phase, the client will be responsible for the amount of work already completed. Depending on the amount of work completed at the time of cancellation, this may mean receiving a full refund, a partial refund, no refund, or owing additional fees.
   In order to protect clients from unintentional service interruption, clients wishing to terminate any services must request the service termination in writing.

VI.REFUSAL OF SERVICE

TechVelvety IT Solution reserves the right to decline to do business with any client for any reason.

VII.CHANGES TO TERMS OF SERVICE

TechVelvety IT Solution reserves the right to change these terms of service at any time for any reason

If you would like to know more about TechVelvety IT Solutions for your business please get in touch with us today by  CLICK HERE.